Terms And Conditions

Effective Date: 01 May, 2025

Welcome to Wishly! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these Terms, please refrain from using our site.

1. General Terms

• Eligibility:
  You must be at least 18 years old to make a purchase on our website. By using our services, you confirm that you meet this eligibility requirement or have obtained consent from a parent or guardian.

• Account Creation:
  Creating an account on our website is optional. You may choose to check out as a guest without registering, but creating an account will allow you to track orders and save your details for faster checkout.

• Modifications to Terms:
  We reserve the right to update, modify, or change these Terms at any time. Any changes will be effective immediately upon posting. Please review these Terms regularly.

2. Products and Pricing

• Product Availability:
  All products displayed on our website are subject to availability. We reserve the right to discontinue or modify product listings at any time without prior notice.

• Pricing:
  All prices on our website are in GBP and are subject to change. We strive to ensure that prices are accurate, but errors may occur. If there is a pricing error, we will notify you before completing your order.

3. Order Acceptance and Cancellation

• Order Confirmation:
  After placing an order, you will receive an email confirming receipt. This confirmation does not guarantee that your order has been accepted. Once your order is processed and dispatched, we will send a shipping confirmation.

• Order Cancellation:
  You can cancel your order before it is shipped by contacting us at wishly.uk@gmail.com . Once your order has been dispatched, it cannot be cancelled, but you may return the item as per our Returns and Refund Policy.

4. Payment Methods

We accept credit card payments only via secure third-party payment providers. Payment must be completed at the time of purchase.

5. Shipping & Delivery

• Delivery Delays:
  We make every effort to deliver your order promptly. However, during busy periods such as the holiday season, delivery may be delayed. We appreciate your patience and will notify you of any significant delays.

• Shipping Method & Rates:
  Please refer to our Shipping Policy for more details on shipping rates, delivery times, and the method used to deliver your order.

6. Intellectual Property

All content on our website, including but not limited to product images, descriptions, logos, and design elements, is the intellectual property of Wishly. Unauthorized use, reproduction, or distribution of our content will result in legal action.

7. Privacy Policy

Your privacy is important to us. For information on how we collect, use, and protect your data, please review our Privacy Policy.

8. Returns and Refunds

We offer a flexible return and refund policy under the following conditions:

• Return Request:
  Customers must inform us of their intent to return an item within 14 days of receiving their order.

• Return Processing:
  Once we are notified, the return will be processed within the next 14 days after the initial notification.

For further details on returns, please refer to our Returns & Refund Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Wishly shall not be liable for any damages, direct or indirect, arising from your use of this website or the products purchased through it.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:
📧 wishly.uk@gmail.com

Thank you for shopping with Wishly – Affordable Luxury for Every Home.